Legal notice
Thank you for shopping at My Plush Mart. We are committed to delivering your orders as quickly and safely as possible. Please review our shipping policy below.
1. Order Processing Time
- All orders are processed within 1-3 business days
- Orders are not processed on weekends or holidays
- You will receive a confirmation email once your order has been shipped
2. Shipping Time
Estimated delivery times:
- 🇺🇸 United States: 5-10 business days
- 🌍 International: 7-15 business days
Please note that shipping times may vary due to high demand, holidays, or unforeseen delays.
3. Shipping Costs
- Shipping fees are calculated at checkout based on your location
- We may offer free shipping promotions from time to time
4. Order Tracking
- Once your order has shipped, you will receive a tracking number via email
- You can use this to track your package in real-time
5. Delays & Issues
While we do our best to ensure timely delivery, delays may occur due to:
- Customs processing
- Carrier delays
- Incorrect shipping information
If your order is delayed, please contact us and we’ll assist you.
6. Lost or Stolen Packages
- We are not responsible for packages marked as delivered by the carrier
- If your package is lost in transit, please contact us and we will help resolve the issue
7. Incorrect Address
- Please ensure your shipping address is correct at checkout
- We are not responsible for orders shipped to incorrect addresses provided by the customer
8. Contact Us
If you have any questions about your shipment, feel free to contact us:
📧 Email: admin@myplushmart.com
🌐 Website: https://myplushmart.com/
Thank you for shopping with My Plush Mart 🧸💖